Cambridge

This is why the McDonald’s in Cambridge’s city centre has closed

Table service is coming to Cambridge's city centre branch of McDonald's.

The restaurant on Rose Crescent has temporarily closed its doors for a refurbishment and 'digital transformation'.

When it re-opens on July 31, it will offer McDonald's new 'click and collect' service from its mobile app.

Other changes include self-service kiosks for customers to speed up and create bespoke orders.

The McDonald's on Rose Crescent in Cambridge is currently closed

The digitalisation of the restaurant will also make table service possible.

The company says this will "provide the crew with more opportunities to interact with customers, and build valuable soft skills from working front of house".

What the new tablets in McDonald's restaurants look like (Image: McDonald's/ Joel Anderson)

Franchisee Ahmet Mustafa, who employs 430 staff across the area, said of the planned changes:“Im looking forward to being able to bring my new-look restaurant to Cambridge and would like to thank our local customers for bearing with us while the transformation takes place.

Read More

"Im confident the changes will offer visitors to the restaurant more choice as to how to they order, and I am particular excited to introduce the click and collect app to my customers."

Digital ordering screens are being installed in the Cambridge branch of McDonald's (Image: McDonald's / Joel Anderson)

McDonald's hopes that by the end of 2018 all its restaurants will be 'digitally enhanced'. Other new digital features in restaurants include free to use tablets and interactive magic tables for children.

Read More

Cambridge's other branch of McDonald's on Newmarket Road hit headlines recently after staff went on strike for the second time over over low pay and zero hour contracts.

Fellow employees of the fast-food chain in Watford, Manchester and Crayford in Greater London also went out on strike in May.

McDonald's in Rose Crescent in 2005

Members of the Bakers, Food and Allied Workers Union were calling for £10 an hour pay, a choice of fixed-hour contracts, the end of unequal pay for young workers, and for union recognition.

A petition about the working conditions at McDonald's received a total of 30,000 signatures – and was delivered to the European Parliament earlier this year.

Related Posts

Leave a Reply

Your email address will not be published. Required fields are marked *