Soas is bottom of the class when it came to my £340 refund

I booked a suitable course at the School of Oriental and African Studies but it was cancelled at the last minute

After attending an open day in mid-September I signed up for a 10-week Chinese evening class at the Soas University of London. It was the end of the day and the staff expected me to sign up and make a payment there and then of £340. I was offered the most appropriate class, but was worried that the time and day could be problematic. However, under pressure and worried I might miss out, I reluctantly paid.

The class was due to start in October, but a week before I received an email saying it had been cancelled. The school confirmed that a refund request had been sent to the finance office and that it would take no longer than four weeks, but would likely be processed faster.

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