Money

Airbnb’s not-so-superhost’s last-minute cancellation cost thousands

My sister is disabled and we booked a year in advance for a course in Amsterdam

My sister and I booked a yoga and shiatsu course in Amsterdam a year in advance. She is disabled and uses a wheelchair and walking stick. We booked on Airbnb and selected a “superhost” close to the yoga studio. Six days before arrival the host cancelled because the city had stopped her renting on Airbnb. Our booking cost just under £1,700, whereas a stay in the same area for 17 nights is between £4,500 and £6,000. Airbnb offered us a $200 coupon.

We are now paying £3,000 for accommodation, my sister will have to climb three flights of stairs, we are more than twice the distance away from our training, and the route means that wheelchair use will be tricky at best. MP,Redditch, Worcestershire

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