Axa won’t pay out after my brother’s death meant I had to cancel a trip

I’ve been offered a paltry amount and my calls are being ignored

My fiance and I booked a holiday in the US for my 40th birthday. I flew out a week earlier on work and my fiance was due to meet me in Las Vegas for the start of our travels.

The night before his flight my twin brother suddenly died from a pulmonary embolism. My fiance flew out as planned to tell me the heartbreaking news. We spent a day at the airport trying to secure flights home.

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