A disabled woman is suing the police after she was accidentally locked in a station when officers forgot she was there.
Patience Tagarira had to wait two hours to be released from Luton Police Station, in Bedfordshire, following the mix-up on May 24.
She had arrived at the building at around 7:30pm to give details about a road traffic accident she had witnessed earlier that day.
But she soon discovered she had been forgotten about when no-one turned up to take her statement in the waiting room by 9:30pm.
‘I had been forgotten, left and locked up in the reception lobby,’ she told Luton Today.
‘I was left waiting for someone who had left his shift and gone home – I strongly believe the officers have failed me, this is a serious error that they made.’
Mrs Tagarira was eventually let out at 10pm after she banged on the window and an officer in a police car outside noticed her.
She claimed she suffered psychological damage as a result of being locked in the waiting room and added she felt sick because she didn’t have access to medication she takes for a renal disorder.
Mrs Tagarira hired Liberty Law Solicitors to take on the case but Bedfordshire Police has already said it does not believe there was misconduct or negligence.
But it did admit the situation could have been handled better and apologised to her for ‘the breakdown in communication’.
A letter the police sent to Mrs Tagarira’s solicitors read: ‘Whilst it is accepted that the station officers failed to communicate with each other and all assumed the other was dealing with your client’s enquiry, your client could have resolved the situation by alerting Bedfordshire Police by using the internal telephone in the waiting area which she had access to and is free to use.
‘This phone has a direct connection to various force departments and had she used this, or her mobile telephone which she was seen frequently using, she would have been seen by an officer immediately.
‘We have no alternative but to deny liability for the reasons outlined above.’
The police force told the BBC it would make changes to ‘policies and procedures’ to make sure something like this did not happen again.
Mrs Tagarira referred the incident IPCC.
The post Disabled woman locked in police station after officers ‘forget about her’ appeared first on News Wire Now.