A doctors' surgery in Haverhill cancelled appointments as staff couldn't get to work because of the snow – but residents insist the roads are clear.
Christmas Maltings and Clements Practice announced the cancellations to patients on Facebook this morning (February 27).
Freezing conditions have gripped much of the UK as a weather event dubbed the 'Beast from the East' brings snow and wind.
But the news of the cancellations sparked an angry backlash as people claimed there had been barely any snow.
People pointed out that schools in the area have remained open, and that roads in Haverhill, Bury St Edmunds and Cambridge were clear.
The GP surgery blamed "adverse weather conditions" for the loss of appointments but said hundreds of patients were still seen.
Writing on its Facebook in the morning, the practice said: "Important notice: Due to today's weather conditions many of our staff have been unable to get to work.
"Therefore, some appointments have had to be cancelled. If your appointment is cancelled, you will receive a phone call from the practice. Please only contact the surgery if it is an emergency. Thank you."
Commenting on the page Rosie Stirling said: "What weather conditions. There’s nothing out there."
David Brett wrote: "I have more icing on our Christmas cake than we have had snow."
While Emma Louise Sykes commented: "It’s at this time of year that vulnerable patients need their doctor the most, but instead you are telling people to stay away. This is ludicrous as there is no snow here, so no excuse. It just gets worse and worse."
And Tanya London said: "What? There’s literally four snowflakes on the ground…. where are they commuting from Kent? I got to work. Other people here have been all over the country. Utter joke."
Dave Lanceman added: "Sorry I live in Haverhill, I’ve been to Bury St Edmunds this morning, Cambridge and Stevenage roads are absolutely no problem."
Jules Styles, director of Primary Care Services at Suffolk GP Federation, which runs the practice, said: “Despite the adverse weather conditions our clinical team offered in excess of 300 appointments.
"Unfortunately one of our GPs was unable to get into work and this meant we had to cancel 16 appointments.
"As the cold weather looks set to continue we would ask patients to continue to check our website and social media for any further updates."
You can keep up to date with all the latest news in and around Cambridge by downloading our free app.